UPS carry approximately 80% of all items that we send out by courier.
If you are out at time of delivery UPS will leave a card and automatically try again the following day.
For queries regarding your delivery please contact UPS on 08457-877-877 quoting your personal tracking number.
Alternatively, track your parcel online at the UPS Website
If you would like to find out more about why we use UPS please take a look at our Delivery Charges Page
Royal Mail items are shipped using Royal Mail Recorded Signed For Service.
If you are out at time of delivery Royal Mail will leave a card with collection/re-delivery information.
Tracking numbers are not emailed automatically at present but can be requested by phone on 01628 760 440.
Alternatively, if you already have your tracking number you can get the status online at the Royal Mail Website
More information about this service can be found here
City Link items are shipped on a next day service.
If you are out at time of delivery City Link offer a re-delivery service free of charge. Alternatively, you can collect from your local depot. Please note they will only attempt delivery twice.
For queries regarding your delivery please contact City Link on 08444 930 932 quoting your personal consignment number.
Alternatively, track your parcel online at the City Link Website
Pallet deliveries are shipped either on a 24 hour or 2/3 day service.
If you have any urgent queries regarding your delivery please contact Southern Express on 0871 222 4160 quoting your consignment number.
This is not a trackable service but we will email you when the consignment leaves us and let you know a the date for delivery.
See this short video which shows the speedy service our couriers offer.
More videos can be found on the Trading Depot YouTube Video Channel