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Rowlinson Garden Products Delivery

Rowlinson Garden Products

This page has been created to provide information regarding the delivery of Rowlinson Garden Products. If any of the information is unclear or you need to find out more please call us on 01628 760 440 and we will be pleased to answer your questions.

Delivery Timescale

Standard delivery of Rowlinson Garden Products usually takes 3-7 working days but can sometimes take longer depending on stock levels and the delivery location. Deliveries are made directly from Rowlinson themselves and they will contact you within 3-5 working days of your order being placed to arrange a delivery date.

To check stock levels please call Sales on 01628 760 440 who will be able to find out a delivery timescale for specific items.

Postcode Restrictions

Due to circumstances outside our control delivery of Rowlinson Garden Products is unfortunately NOT available to a small number of Postcodes which you will find listed below.

Excluded Postcode Areas
PostcodeArea
BTNorthern Ireland
-Eire
GYGuernsey
IMIsle of Man
JEJersey
KW15, 16, 17Orkney
ZEShetland
HSWest Isles Outer Hebrides
PA20, 41-49,60-75, 77, 78West Isles Inner Hebrides
KA27Isle of Arran
KA28Isle of Cumbrae
PH41-44Hebrides
PH41-44Hebrides
TR21-25Scilly Isles

Delivery Charge

The delivery charge for all Rowlinsons Garden Products is only £4.95 +VAT

Home Delivery Information

Delivery will be by 1 man, 2 man or Hiab/Forklift depending on product size and weight:

Order / delivery requirements:

  • Customers should be made aware that the product is a self-assembly item and will be delivered in kit form. Instructions for assembly will be enclosed with the products.
  • Confirmation is required that the customer understands that the delivery to their property will be made to the nearest point that is adjacent to the roadway and clear of obstruction. Carriers will not move product around or through the property.
  • Our carrier will contact the customer by telephone prior to delivery to confirm details and agree a suitable delivery date.
  • All dates quoted for either delivery or contact are approximate. Rowlinson Garden Products will not accept any liability for any delay in delivery for any reason.
  • PLEASE NOTE: Deliveries are to UK mainland only.
  • Deliveries are made on Monday – Friday only (No weekend deliveries).
  • Delivery times are between 8a.m. and 6 p.m. No specific time of day can be given.
  • Customers must be available to check and sign for the delivery except when Rowlinson Garden Products have received written confirmation from the customer that the item can be left without a signature.

Delivery Requirements

To enable effective delivery the customer must confirm the following;

  • Is the address on a made up (Tarmac) road?
  • For large items that require hiab/forklift delivery is the road at least 2 lorry widths. There must be enough room for a 25ft 7.5t lorry (i.e. the size of a bin lorry or fire engine) to be unloaded.
  • Can a lorry park within 6 metres (20 ft) of the property?
  • Are there cars parked on both sides of the street and if so, would this cause problems for lorry access?

If the delivery fails due to the criteria set above not being met, inaccurate customer details or the buyer fails to take delivery (except in circumstances where it is beyond the buyers reasonable control or it is the fault of Rowlinson Garden Products).

Rowlinson Garden Products reserve the right to:
Charge reasonable cost of storage and redelivery once the reason for the initial failure has been rectified. Or resell the goods at market value and charge the original buyer any expenses occurred in the storage or reselling. Should the item resell at below the market value, any shortfall will be charged to the original buyer.