Customer Service
We put the customer at the centre of everything we do here at Trading Depot, we have dedicated teams who are trained to a high standard and able to deal with your queries efficiently.
We pride ourselves on the service we deliver to our customers. Our team members are frequently mentioned in our Trustpilot reviews, which you can see below. We also want to support our customers throughout the buying process, and after if required. You can contact our team through live chat, telephone, or email. Please find our contact information below, as well as other links that may be helpful for your customer service experience.
Contact Us
View our contact lines for your queries and support. We are always available to help!
Returns
Not happy with your item? Visit our returns page to initiate our easy return process.
Price Match
We price match every day. If you find a lower price, we'll beat it. Guaranteed!
Basket Challenge
Built a cheaper basket elsewhere? Tell us and we'll match it or beat the price.
FAQs
Find answers to your questions about our products and services on our FAQ page.
Trustpilot
Read the honest, unbiased reviews and feedback from our customers via Trustpilot.
Feedback
To continue to improve our service, we welcome all feedback, please follow the link to our Trustpilot page if you feel you have had a negative experience with us, we would like the opportunity to put things right, please contact our customer service manager at info@tradingdepot.co.uk who will aim to respond within 24 hours.