Returns
Trading Depot understands that sometimes things don't go according to plan. If you need to return a product, we're here to help.
It’s important to us that you’re happy with your purchase. If you’re not satisfied with your product, you can return it within 14 days, and we will give you a full refund by the same method as your original payment.
Please Note
- All returns require a returns number, please fill out the form below and provide as much information as possible, this will speed up the returns process.
- We can not accept returns to our depot without prior authorisation from our aftersales team.
- The returns number must be clearly highlighted on the outside of the package on a separate sheet in such a way that it does not damage the original retail packaging.
- Returned items are your responsibility until they reach our depot, so please make sure they're packed up properly and can't get damaged on the way as we are not liable for any damages.
- As the parcel is your responsibility until it arrives back to us, ensure that you obtain proof of postage with tracking and photo POD in case you have to contact us about your return.
- Our terms and conditions relating to returns are listed on the bottom of the page.
Returns Form
Terms and Conditions for Returns
We always want to make the return process as easy as possible for you. Here are some key points to remember while returning any goods.>