Everything you need to know about delivery

The majority of orders are fulfilled within 2-4 working days, however if you are working to a specific deadline please call us to check delivery timescales. We don't advise tradesman are booked until goods have been safely received and checked.

The majority of orders are fulfilled within 2-4 working days, however if you are working to a specific deadline please call us to check delivery timescales. We do not advise Tradesmen are booked until goods have been safely received and checked.

Free delivery is not available on all products. We would love to be able to offer it but due to the large and heavy nature of some of the products we supply this is simply not possible. A full list of all exceptions and surcharges is shown below. All prices below include VAT where applicable and higher charges will also apply to some postcodes.

MAINLAND UK DELIVERY CHARGES

Standard ProductsMethodPrice
Small items. Plumbing fittings etc up to £50.00 No Rush Postal Delivery 4-5 Working Days £4.00*
Economy Courier 5-9 Working Days £6.50*
Standard Trackable Courier 2-4 Working Days £7.95*
Most smaller Items under £150 inc taps Economy Courier 5-9 Working Days £6.50*
Standard Delivery 2-4 Working Days £7.95*
Most Items over £150 inc taps, showers, shower pumps, macerators, toilet seats etc Standard Delivery 2-4 Working Days £7.95*
Kitchen SinksMethodPrice
Franke Stainless Steel Sinks Standard or Direct £13.00
Reginox Stainless Steel Sinks Standard or Direct £17.50
Rangemaster Stainless Steel Sinks Economy Courier 7-10 Working Days £10.00
Standard Delivery 2-4 Working Days £18.00
Non - Stocked Reginox Ceramic Sinks Direct From £56.90
Non - Stocked Rangemaster Ceramic Sinks Direct From £36.60
Franke Ceramic Sinks Standard or Direct £16.00
Bathroom SanitarywareMethodPrice
Baths, Screens/Enclosures and 'Bathrooms to Love' bathroom sanitaryware Direct £20.00
Kaldewei Baths Direct £30.00
Other Sanitaryware (WC Pans, Cisterns, Bidets etc) including mirrors Direct £15.00
Shower TraysMethodPrice
Most Shower Trays Direct £14.40
'Complete Bathrooms' Shower Trays Direct £20.00
Kaldewei Trays Direct £30.00
Merlyn Shower Trays (UK Mainland Only) Not available to Ireland or Northern Ireland Direct Free
Other Heavy/Oversize ItemsMethodPrice
Hot Water Cylinders Direct £6.95
Long Lengths:copper pipe, guttering, beading, trunking etc Standard Delivery £12.00
Heaters with bricks & UFH Panels Pallet Calculated at checkout
Building MaterialsMethodPrice
Paving Slabs Direct Free
Brick Tiles Direct Calculated at checkout
Doors Direct £30.00
Windows Direct Free

*Unless otherwise stated against the individual product. Trading Depot makes every effort to ensure the accuracy of these pages but reserves the right to change delivery charges without notice.

EXTRA DELIVERY OPTIONS -Not available on all products

ServicePrice
Same Day Delivery (Any time) £50.00
Next Day Delivery (Any time) £10.00
Next Day By 12.00pm £16.00
Next Day By 10.30am £21.00
Saturday Any Time £16.00
Saturday By 10.00am £26.00
Saturday By 12.00pm £21.00
Sunday Any Time £21.00
Sunday By 12.00pm £26.00

IRELAND

Northern Ireland

ProductsMethodPrice
Items Under £50 (unless bulky) Mail £10.00
Most Items inc taps, showers, pumps etc Courier £15.00
Franke Stainless Steel Sinks Direct £80.00
Franke Ceramic Sinks Direct £80.00
'Complete' bathrooms sanitaryware Direct £30.00
Most Items inc taps, showers, pumps etc Courier £19.00
Hot Water Cylinders Direct Calculated at checkout
Heaters with bricks and UFH Panels Pallet See Pallet Charges Chartpallet charges PDF

Ireland (Eire)

ProductsMethodPrice
Small items Royal Mail NOT AVAILABLE
All items inc taps, showers, pumps etc Courier £18.00
Hot Water Cylinders Direct Calculated at checkout
Heaters with bricks and UFH Panels Pallet See Pallet Charges Chartpallet charges PDF

ISLANDS, OFFSHORE & EXCEPTIONS

Highlands & Islands of Scotland (and postcode exceptions)

Includes the following postcodes:
AB36-AB38, AB55-AB56, FK17-FK21, HS, IV1-56, IV63, KA27, KA28, KW1-KW17, PA20-PA45, PA47-PA49, PA60-PA78, PH19-PH26, PH30-PH44, PH49-PH50, TR21-TR25, ZE

ProductsMethodPrice
Small items Royal Mail £5.00
All items inc taps, showers, pumps etc Courier £15.00
'Complete' bathrooms sanitaryware Courier £25.00
Franke Stainless Steel Sinks Courier £17.00
Franke Ceramic Sinks Courier £20.00
Hot Water Cylinders Direct £36.00
Heaters with bricks and UFH Panels Pallet See Pallet Charges Chartpallet charges PDF

Channel Islands & Isle of Man (JE, GY, IM Postcodes)

ProductsMethodPrice (No VAT)
Small items Royal Mail £18.00
All items inc taps, showers, pumps etc Courier £18.00
Franke Stainless Steel Sinks Direct £250
Franke Ceramic Sinks Direct £250
'Complete' bathrooms sanitaryware Direct £250
Hot Water Cylinders Direct £250
Heaters with bricks and UFH Panels Pallet See Pallet Charges Chartpallet charges PDF
 

Many of the items we sell are in stock for next day delivery however some do have to be ordered in specially.

The majority of orders are fulfilled within 2-4 working days, however if you are working to a specific deadline please call us to check delivery timescales.

We do not advise Tradesmen are booked until goods have been safely received and checked.

Trading Depot are based in the UK but we are now able to send to several European countries.

For an exact price of this service please send an email with details of your order and destination to info@tradingdepot.co.uk 

Please note:
  • International shipping is not an option during the checkout process online, you will need to contact us separately to take advantage of this service.
  • Pre-payment is required for all orders.
  • Not all items are eligible for overseas shipping due to size or weight restrictions.

The countries and delivery times listed below are a provided as a general guide:- 

CountryAverage Delivery Time (days)
Austria 4-6
Belgium 3-5
Czech Republic 4-6
Denmark 4-6
Finland 5-6
France (Inc Monaco) 3-5
Germany 3-5
Italy 4-6
Luxembourg 3-5
Netherlands 3-5
Poland 5-7
Slovakia 4-6
Spain 4-6
Sweden 5-7
Switzerland 4-6
Rep Ireland 3-5
Portugal 5-7
Estonia 5-7
Hungary 5-7
Slovenia 5-7

DPD

DPD Logo

Once your parcel is prepared for despatch you will receive a tracking email or SMS text message from us with your tracking details. You will be given the option of an alternative delivery day, or for the parcel to be left with a neighbour if you think you will not be there to receive it on the day given.

The following day, once the parcel has been allocated to a driver, a one hour time slot will be allocated for you and this again will be sent to you by email or SMS text message to your mobile phone.

If you need to track your parcel online follow the link for the DPD Website

If you would like to find out more about the couriers we use please take a look at our Delivery Charges Page

TNT

TNT Logo

We use TNT to ship mostly our longer or oversized / heavy items. We use their next day service and you will be emailed a tracking number once the goods have left our premises.

If you are out at time of delivery TNT will leave a card and you can find out more about their re-delivery service here.

You can also track your parcel online at the TNT Website

Royal Mail

Royal Mail

Royal Mail items are shipped using Royal Mail Recorded Signed For Service which is a First Class service. Royal Mail aim to deliver all First Class mail on a next day basis (excluding Sunday) and meets this target with over 90% of items.

If you are out at time of delivery Royal Mail will leave a card with collection / re-delivery information. They may, in some circustances, also leave an item with a neighbour.

Tracking numbers are not emailed automatically at present but can be requested by phone on 01628 760 440.

Alternatively, if you already have your tracking number you can get the status online at the Royal Mail Website.

Delivered

Delivered Pallet Service

Pallet deliveries are shipped either on a 24 hour or 2/3 working day service.

If you have any urgent queries regarding your delivery please contact Delivered on 0118 975 2525 quoting your consignment number.

This is not a trackable service but we will email you when the consignment leaves us and let you know the date for delivery.

Please note:

Due to insurance guidelines, delivery will be kerbside only. Delivery personnel are unable to enter private residences, so the recipient of the goods is responsible for any additional lifting once the initial delivery has been made.

Collect Your Order ("Click and Collect")

You are welcome to collect your order from our premises in Maidenhead, Berkshire. Our customer collections counter is open Monday to Friday 8.00am to 5.00pm.

Please note

there is no facility to make a purchase at our premises, the counter is strictly for the collection of orders already placed. Find out more here.

ALL deliveries require a signature at the point of delivery.

By placing an order with us you agree to our terms and conditions concerning delivery. All goods need to be checked before signing and any damaged items should be refused on delivery.

Please see our Terms and Conditions and Returns Policy for more information.

This page has been created to provide information regarding the delivery of Rowlinson and Grange Garden Products. If any of the information is unclear or you need to find out more please call us on 01628 760 440 and we will be pleased to answer your questions.

Delivery Timescales

Deliveries are made directly from Rowlinson / Grange themselves and they will contact you within 3-5 working days of your order being placed to arrange a delivery date.

Delivery of Garden Products can take up to 28 days for delivery although many smaller items are delivered in only 3-5 working days. Specific lead times are displayed on indivual product pages.

Please call Sales on 01628 760 440 to check delivery timescales for specific items.

Postcode Restrictions

Due to circumstances outside of our control, delivery of Garden Products is unfortunately NOT available to a small number of Postcodes which you will find listed below.

Excluded Postcode Areas

Postcode Area
BT Northern Ireland
- Eire
GY Guernsey
IM Isle of Man
PO31-41 Isle of Wight
JE Jersey
KW15, 16, 17 Orkney
ZE Shetland
HS West Isles Outer Hebrides
PA20, 41-49,60-75, 77, 78 West Isles Inner Hebrides
KA27 Isle of Arran
KA28 Isle of Cumbrae
PH41-44 Hebrides
TR21-25 Scilly Isles

Delivery Charge

The delivery charge for all Garden Products starts from only £4.99 inc VAT. *Orders over £200 are delivered FREE of Charge!*

Home Delivery Information

Delivery will be by 1 man, 2 man or Hiab/Forklift depending on product size and weight:-

Order / delivery requirements:

  • Customers should be made aware that the product is a self-assembly item and will be delivered in kit form. Instructions for assembly will be enclosed with the products.
  • Confirmation is required that the customer understands that the delivery to their property will be made to the nearest point that is adjacent to the roadway and clear of obstruction. Carriers will not move product around or through the property.
  • Our carrier will contact customers by phone prior to delivery to confirm details and agree a delivery date.
  • All dates quoted for either delivery or contact are approximate. Rowlinson or Grange Garden Products will not accept any liability for any delay in delivery for any reason.
  • PLEASE NOTE: Deliveries are to UK mainland only.
  • Deliveries are made on Monday – Friday only (No weekend deliveries).
  • Delivery times are between 8a.m. and 6 p.m. No specific time of day can be given.
  • Customers must be available to check and sign for the delivery except when Rowlinson or Grange Garden Products have received written confirmation from the customer that the item can be left without a signature.

Delivery Requirements

To enable effective delivery the customer must confirm the following;

  • Is the address on a made up (Tarmac) road?
  • For large items that require hiab/forklift delivery is the road at least 2 lorry widths. There must be enough room for a 25ft 7.5t lorry (i.e. the size of a bin lorry or fire engine) to be unloaded.
  • Can a lorry park within 6 metres (20 ft) of the property?
  • Are there cars parked on both sides of the street and if so, would this cause problems for lorry access?

Failed Deliveries

If the delivery fails due to the criteria set above not being met, inaccurate customer details or the buyer fails to take delivery (except in circumstances where it is beyond the buyers reasonable control or it is the fault of Rowlinson / Grange Garden Products).

Rowlinson / Grange Garden Products reserve the right to:
Charge reasonable cost of storage and redelivery once the reason for the initial failure has been rectified. Or resell the goods at market value and charge the original buyer any expenses occurred in the storage or reselling. Should the item resell at below the market value, any shortfall will be charged to the original buyer.

© 2007 - 2020 Trading Depot Ltd. | Registered Company No. 06039026